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How petarung slot Handles Your Personal Data

At petarung slot, we take the handling of your personal data seriously — from the moment you open your account to every deposit you make via DANA, OVO…

Data collected only as neededDANA, OVO, GoPay & QRIS transactions protectedYour data is never sold to third partiesAccount deletion available on requestIndonesia-focused data practices
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petarung slot How petarung slot Handles Your Personal Data
PRIVACY CONTACT CHANNELS

Reach Us About Your Data Rights

If you want to request access to your personal data, ask us to correct inaccurate records, or raise a concern about how we use your information, our support team is available every…

Live Chat Support Access the live chat icon in the bottom-right corner of your account dashboard. Our team is available 08:00–23:00 WIB daily and can handle data access or correction requests in real time.
Email Privacy Request Send a detailed email to our privacy team describing your request — data access, deletion, or a factual correction. We aim to acknowledge your message within 24 hours and resolve it within 48 hours.
Account Privacy Form Log into your account and navigate to Settings, then Privacy. Submit a structured request through the in-app form for a traceable, documented record of your data-rights inquiry or correction request.
HOW WE PROTECT DATA

Six Ways We Safeguard Your Account Information

Protecting your data is an operational responsibility we take across every layer of the platform — from encrypted connections during DANA deposits to access-controlled databases that hold your account records.

Encrypted Data Transmission

Every data transfer between your device and our servers — including DANA and OVO payment details — uses TLS encryption. This prevents your personal and financial information from being intercepted during transit.

Cookie Policy and Control

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can manage or withdraw cookie consent at any time through the Cookie Preferences option in your account settings.

Account Security Measures

Two-factor authentication is available on your account and we strongly encourage you to activate it. Suspicious login attempts from unrecognised devices trigger an automatic email alert sent to your registered address.

Data Retention Schedule

We retain your account and transaction records for as long as your account remains active, plus a further period required by Indonesian financial regulations. Once that period ends, data is securely deleted or anonymised.

Third-Party Data Sharing

We share your data only with payment processors such as GoPay and QRIS gateways that are necessary to complete your transactions. We do not sell, rent, or exchange your personal information with advertisers or data brokers.

Your Right to Request Changes

You may request a copy of your stored data, ask us to correct inaccurate details, or request full account deletion by contacting us via live chat or the in-account Privacy Form. We process these requests within 48 hours.

Frequently Asked Questions About Our Privacy Policy

Below are the questions we receive most often about how petarung slot collects, stores and uses your personal data. If your question is not covered here, reach our support team via live chat between 08:00 and 23:00 WIB or submit a request through the Privacy Form inside your account settings.

We collect your name, email address, phone number, and a payment identifier such as your DANA or OVO number. This data is used only to verify your identity and process your deposits and withdrawals securely.

We share your data only with payment processors — such as GoPay and QRIS gateways — that are directly needed to complete your transactions. We do not sell your information to advertisers or any unrelated third parties.

We keep your account records for as long as your account is active, plus the additional period mandated by Indonesian financial regulations. After that, your data is securely deleted or anonymised in line with our retention schedule.

Log into your account, go to Settings, then select Privacy and submit a data access request through the in-app form. Alternatively, email our privacy team directly and we will respond within 48 hours of receiving your request.

Yes. Submit a deletion request via the Privacy Form in your account or contact live chat between 08:00 and 23:00 WIB. We will process your request and confirm deletion within 48 hours, subject to any retention requirements under Indonesian law.

All payment data — including DANA wallet IDs and GoPay transaction details — travels over TLS-encrypted connections. Our servers store only the minimum payment identifiers required for transaction verification, and access is restricted to authorised personnel.

We use session cookies to maintain your login and analytics cookies to improve site performance. You can review and update your cookie preferences at any time through the Cookie Preferences option inside your account settings page.

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